While an insurance plan may insure you, sometimes your specific health plan may not cover mental health benefits.  Please be sure to verify your coverage by calling the customer service number on the back of your insurance card.

 

Each insurance plan is different for each individual; therefore, you need to know your financial obligations regarding your benefits.  If you plan to use your insurance, it is suggested you contact your insurance company before your first session to verify you have coverage. Please know that you are financially responsible for any deductible,

co-pay, or co-insurance and that these fees are due at the time of service.  If your insurance provider denies coverage for services rendered, you will be responsible for

the total amount.

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Get started by calling your health insurance company and asking the following questions:

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1. Is this provider in-network with my health insurance?

2. What is my in-network deductible for outpatient mental health visits?

3. Do my benefits cover virtual outpatient mental health (teletherapy)?

4. Is there a limit to the number of therapy sessions covered? If yes, how many?

5. Is pre-authorization required before I begin using outpatient mental health services?